Privacy Policy

This Privacy Policy explains how Webhostcoop LTD (“we”, “us”, or “our”) collects, uses, and protects your personal data when you interact with our website or purchase our products, including the GeoGuard GPS Tracker.

1. Data we collect

We may collect the following information:

• Contact details: full name, email address, phone number – provided when you fill out a consultation form or contact us.
• Purchase information: product variant, quantity, and any preferences (e.g., colour) – collected through our order/consultation form.
• Technical data: IP address, browser type, and usage statistics via cookies (see our Cookie Policy).
• Location data: indirectly through our Product if you use the tracking service; however, this data is processed by our backend systems and is subject to separate terms within the app.

2. How we use your data

We use your personal data for the following purposes:

• To respond to your enquiries and provide requested consultations.
• To process orders, deliver products, and handle returns/refunds.
• To send you important updates about your device, including firmware notifications.
• To improve our website and services through analytics.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

3. Legal basis

We process your data on the basis of your consent (when you submit a form), performance of a contract (purchase), and our legitimate interest in improving our services.

4. Data retention

We retain your information only as long as necessary for the purposes described, or as required by UK law. Typically, enquiry data is kept for up to 24 months after the last interaction.

5. Your rights

You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. To exercise these rights, contact us at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office.

6. Security

We implement appropriate technical and organisational measures to safeguard your data, including SSL encryption and restricted access to personal information.

7. Contact

If you have questions about this Privacy Policy, please write to Webhostcoop LTD, 25 London Street, Norwich NR2 1LD, United Kingdom, or email [email protected].